Effective Date: July 15, 2025

 

OruLiving is committed to protecting your privacy and providing transparency about how we collect, use, and manage your information. This policy also includes the terms for participating in our Referral Program.

1. Privacy Policy
 
 1.1 Information We Collect
 
We may collect personal and usage data when you interact with our website, services, or referral program, including:
 

• Name, email address, and phone number

• Property details if you inquire or sign up for services

• Payment information for processing referral rewards

• Technical data such as IP address, browser type, and usage behavior through cookies and analytics tools

 
 1.2 How We Use Your Information
 
Your information may be used to:
 

• Provide and manage property management and co-hosting services

• Communicate with you about services, updates, or promotions

• Administer the Referral Program and process rewards

• Improve our website experience and marketing efforts

 
 1.3 Sharing of Information
 
We do not sell your personal data. Information may be shared with trusted service providers (e.g., payment processors or email platforms) only as necessary to deliver our services or comply with legal obligations.
 
 1.4 Data Security
 
We implement industry-standard safeguards to protect your personal data from unauthorized access, disclosure, or loss.
 
 1.5 Your Rights
 
Depending on your location, you may have the right to:
 

• Access or update your personal data

• Request deletion of your information

• Withdraw consent or object to certain types of processing

 
To exercise your rights, please contact us at support@oruliving.com.
 
 1.6 Cookies & Tracking
 
We may use cookies and tracking tools to understand website usage and improve performance. You can disable cookies in your browser settings.
 
 
1.7 Policy Updates
 
We may update this policy periodically. Changes will be reflected with a new effective date at the top of this page.
 
 

2. Referral Program Terms of Service
 
 2.1 Eligibility
 
The OruLiving Referral Program is open to individuals who refer new property owners for OruLiving’s property management services.
 
 2.2 Qualifying Referrals
 
To qualify:

• The referred property owner must sign a management agreement with OruLiving

• The property must go live and host at least one guest check-in under OruLiving management

• The referral must be submitted prior to the owner’s first contact or clearly attributed to the referrer during onboarding

 
 2.3 Referral Reward
 
Referrers will receive a reward (amount may vary based on promotion) 30 days after the first completed guest stay at the referred property. This ensures the property is actively managed and the stay is successfully completed.
 
 2.4 Payment Method
 
Rewards will be paid via Zelle, PayPal, bank transfer, or other agreed-upon methods. Referrers are responsible for providing accurate payment information. OruLiving is not liable for delayed or misdirected payments due to incorrect details.
 
 2.5 Program Modifications
 
OruLiving may update, pause, or terminate the Referral Program at any time without notice. Changes will not affect referrals already qualified and in process.
 
 2.6 Abuse or Misuse
 
Any attempt to abuse the program — including false referrals, self-referrals, or misrepresentation — will result in disqualification and forfeiture of any pending rewards.
 
 2.7 Agreement
 
By participating, you agree to these terms and confirm that your referral activity aligns with our program guidelines.